KitchenAid 20.8 Cu. Ft. 36" Width Built In Panel Ready French Door Refrigerator with Platinum Interior Design

We aren’t happy with our KitchenAid panel ready refrigerator. We bought this to replace our 24 year old SubZero. The shelf layout is bad. You have to open both doors to pull out the bottom drawer. That drawer should be split like the two above it. There isn’t nearly the shelf space that we had with our SubZero. We had to purchase the Kitchenaid handles separately. They are hideous looking. We returned them to get something more aesthetically pleasing. It is very quiet and the ice maker works well.

My kitchen has a completed look. As it is open to the dining and living rooms, the panels make a huge difference.

I love Kitchenaid appliance - small appliance and major appliances. I just purchased a Kitchenaid induction cooktop (5 stars) for the same kitchen. In the recent past, I’ve purchased a duel fuel double oven range (a high quality machine) and a refrigerator/freezer for an apartment (which I like a lot, and it also has French doors). Now I have this very expensive, very large French door panel-ready refrigerator. This refrigerator is a HUGE disappointment. There were no photos of the interior available when we purchased it, so we had to rely on a floor model that was supposed to be very similar - it wasn’t. The available storage space is much less than anticipated (see photos). The produce compartments are miniscule. To open one of the produce doors you need to have both exterior doors open otherwise the drawer hits to door. The interior of the refrigerator is very shallow. Even the storage space on the insides of the doors is more limited than much smaller French door models we’ve had in other houses: I can’t even fit the butter container in the door because the holder is too narrow at the top and the container lid catches on it. I am also not a fan of the platinum interior - too dark. Were it to do all over again, I would select another refrigerator. I purchased this appliance because I have never been disappointed by Kitchenaid. The record is now broken.

It cools well and holds its temperature consistent. It is so quiet compared to the one I had previously. The platinum interior is a very elegant touch.

This refrigerator was purchased at the end of December 2018 and worked for 3 days. Called out a technician and he stated there was a freon leak. Kitchenaid was contacted and they are willing to replace it but now it's been nearly 6 weeks and I still don't have a new refrigerator.